Privacy Policy

Privacy Policy

Introduction

Welcome to https://epoxy-garage-floor-coatings-frisco-tx.instantupdate.net! We are dedicated to providing an exceptional user experience while prioritizing your privacy and data security. This Privacy Policy explains how we collect, manage, and protect the personal information of our website visitors and service users. By using our services, you consent to the practices described here, which comply with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed via links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides how we interact and process your data when:

  • You use our applications or services as an authorized user.
  • You visit our websites linked to this policy.
  • We communicate with you via email, phone calls, texts (SMS), or newsletters.

Personal Data Collection

We collect several types of personal information, including:

  1. Account Information: Details required to create and manage your account on our platform.
  2. Payment Information: Data related to transactions made through our services, including payment card details (encrypted) and billing addresses.
  3. Financial Information: We may collect banking information for direct payments or financial records for compliance purposes.
  4. Purchase Information: Details about products or services you have purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique device identifiers that help us recognize your device when you use our apps, along with mobile network information.
  6. Location Data: Your geographic location data, which we may collect for navigation or service personalization purposes (with your consent).
  7. Feedback: Comments, reviews, and responses provided by users to improve our services.
  8. Social Media Information: If you interact with us through social media platforms, we may collect data from those accounts to enhance your user experience.
  9. Product Information: Details about products you have shown interest in or purchased on our website.

We gather this information through various methods: user inputs during account creation and interactions, analytics tools, automated tracking (like cookies), and third-party service providers who assist us in data collection.

Cookies

Cookies are small text files stored on your browser to enhance your online experience with us. We use them for several purposes:

  • Strictly Necessary: These cookies enable core functionality like logging into your account, navigating our website, and making purchases.
  • Preference: They remember your preferences, such as language settings, to provide a personalized experience.
  • Analytics: Analytics cookies help us understand user behavior, track site usage, and improve our services.

Users can control non-essential cookie preferences through our Cookie Manager. Please note that disabling certain cookies might impact your ability to use some features of our website.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law or for valid business reasons. Once the data is no longer needed, we will delete or anonymize it securely.

Children’s Privacy

Our services are not directed at children under 18 years of age, and we do not knowingly collect personal information from them. If you believe we have collected such data by mistake, please contact us using the details below to request its deletion.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to and rectification of your data
  • Erasure or right to be forgotten
  • Restriction or objection to processing
  • Data portability (transferring your data to another controller)
  • Right not to be subject to automated decision-making or profiling
  • Right to lodge an appeal or complaint with a supervisory authority

To exercise these rights, please reach out to our privacy team at the contact details provided. We will respond to all requests within a reasonable timeframe and in accordance with applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website, and updated policy versions will be available upon request.

Contact Information

For any questions related to privacy, data security, or to exercise your rights, please contact us:

  • Email: [email protected]
  • Postal Mail: Privacy Team, Epoxy Garage Floor Coatings, 123 Main Street, Frisco, TX, 75034 (provide actual address)